SytelineMaster

Parameters can be setup on the Accounts Receivable Parameters form. A Returned Check Fee amount can be entered there. They can also designate to create Debit Memo for the customer for the returned check amount, plus returned check fee amount.
In order to create a Debit Memo to send to the customer when a check is returned, follow these steps:

1) Go into Bank Reconciliations
Filter for bank code
Put cursor in bottom to add a bank rec
Add bank rec type "Deposit"
Transaction Number = this is the bank rec trans #, similar to manual check number. They can start with 100 and let system increment after that
Ref Type = A/R
Ref Num = Customer Number
Customer Check Number = check number returned
Amount = Amount of check
Bank Amount = Amount of check
Generate Returned Check Fee = Yes
Save the record

2) Open the Returned Checks form
Enter the bank code
Process Returned Checks = Yes
Preview – Process
They should see the record in the grid
Commit – Process
Debit Memo should have been created
If the check is re-deposited, the user can select the Process Returned Check Deposit option on the Returned Check form, and the system will create a credit memo to offset the debit memo.